How to Buy Prints

Video guide: adding photos to your shopping cart

Video guide: getting your order “just right”

You don’t need to have a SmugMug account to buy prints and photo gifts.

Most gallery owners permit you to buy prints and gifts. If they do you’ll find buy icons above each photo:

Click this photo to select just the one you’re viewing. Gears will turn to confirm its addition to the cart. Click view cart to check out.

Click multiple photos to buy more than just the photo you’re viewing. You’ll see a thumbnail of every photo in the gallery so you can click to choose:

Selected images have red borders. Click next and presto: you’re in your cart.

Cart confusion? Bet we know where:

1. The duplicate button.

Click when you want to buy two different items from the same image.

2. Those odd red lines on your photo.

It’s a rude shock to discover that your photo won’t fit all print sizes without surgery. But at least you’re empowered with your own knife: the crop button.

Gotcha: If you do nothing, only what’s inside those red lines will print on your photo.

Option: Choose the no-crop option from the pull-down menu. Instead of cutting some of your image to make it fit the paper, it will add two white borders so nothing is lost.

3. Prints for compact cameras.

It’s painful but true: all compact digital cameras take 3×4 photos, which fit your TV perfectly but do not fit 4×6, 5×7 or 8×10 paper perfectly.

One solution: buy 4×5.3 prints.

4. What’s lustre finish?

5. Nice catalog. Why don’t I have all those choices?

The photo must meet the minimum resolution requirements for an item to be available for purchase. Basically, if your image is too small, we can’t make a big print out of it. Also, some professional photographers only sell certain items for a given image.

6. I want 36 matte and 21 glossy…

On top of your cart, you’ll find a quick way to copy any selection from one print to a group of others.
7. True or auto color? When in doubt, choose auto.

Problems?

• Make sure you’re using a supported Internet browser. SmugMug supports: Internet Explorer 6.0 and above and Firefox 1.0 and above for Windows, Firefox 1.0 and above and Safari for Macs.
• If your cart is “empty” after adding images to it, check your browser cookie settings.
• If you’re putting ~ / ‘ or & in your shipping or billing address, we choke. Numbers and letters only please.
• Email a real person.

Shipping Charges.